How Our Network Works

Who you talk to

You talk to an independent tree provider. Not a call center crew, and not a staffer who runs a chainsaw. Thereforejohn Tree Service passes your request along, and the provider takes it from there. Each provider runs their own business, sets their own prices, and does their own work.

What happens next

A provider will ask a few simple questions. Where is the tree? How big is it? Is it touching a roof, a fence, or a wire? Has the ground been soaked by storms or flooding? Share photos if you can. Good answers help the provider plan the right crew and tools.

Some providers can respond quickly when a tree is down. Others book out a few days. Ask plainly.

Ask before sawing

These questions take two minutes and save real trouble.

• Are you insured for tree work? A good answer names the coverage and offers proof. A red flag is "don't worry about it."
• Is your estimate in writing? A good answer lists the work, the cleanup, and the stump plan. Beware of a price that arrives only by text, with no details.
• Who does the cutting, and how will the tree come down? A good answer explains the plan near your roof, fence, and wires.
• Is cleanup included? Ask about wood, branches, and brush.
• Do you pressure people to decide today? A good provider gives you time. Be careful with anyone who demands cash upfront or knocks on doors after a storm.

You stay in control

You can ask for more than one estimate. You can say no. You can ask a provider to explain every line. Nothing starts until you agree to the written terms with the provider.

While you wait, keep your part simple. Clear the zone. Keep kids, pets, and cars away from the tree. Never climb a damaged tree or cut one that is leaning on a roof or wires. That is pro-only work.

Ready to talk to a provider?

Tell us about the tree and see who in the network can help. Request a callback to check provider availability, or use the form to request an estimate.

Get an Estimate